Win365's Terms and Conditions

1 General Terms

Win365 is an online gaming and betting platform serving users in Bangladesh and other selected regions. The platform operates under an international license, and all activities are conducted in accordance with applicable laws and regulations.

By using win365's services, you confirm that you are at least 18 years of age, that you are playing with your own funds, and that online gaming is legal in your jurisdiction. win365 reserves the right to refuse service to any user at any time without providing a reason.

• Win365 reserves the right to modify these terms at any time
• As a user, it is your responsibility to review the latest terms and conditions regularly
• You have the option to close your account if you disagree with the terms
• Win365 services are provided for entertainment purposes

2 Account Register

To open an account at win365, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in penalties. Each individual is allowed to hold only one account.

If the same individual opens multiple accounts, all accounts will be terminated immediately and all deposited funds may be forfeited. The mobile number and email provided at registration must be verified and the user's identity must be confirmed.

• Your correct name, address, and date of birth must be provided at registration
• A single mobile number may only be used for one account
• It is the user's responsibility to keep their account password strictly confidential
• Any unauthorized access to your account must be reported to win365 immediately
• Allowing a third party to use your account is strictly prohibited

3 Age Verification & KYC

Win365 strictly enforces an 18+ policy. Any user may be asked to provide proof of age and identity at any time. Withdrawal requests may be put on hold if the KYC (Know Your Customer) process has not been completed.

Win365's KYC process is conducted in accordance with international Anti-Money Laundering (AML) policies. All information you provide is stored in a secure, encrypted database and is never shared with third parties.

• A clear photo of your national ID or passport may be required
• A utility bill or bank statement may be requested as proof of address
• Document verification is typically completed within 24-48 hours
• Submitting false documents will result in immediate account termination

4 Deposits & Payments

Deposits at win365 can be made via Mobile Banking, Nagad, Rocket, or bank transfer. The minimum deposit amount is BDT 500. Deposits are usually credited instantly, though bank processing times may occasionally cause a delay.

Win365 does not charge any additional fees on deposits. However, your payment provider may apply their own fees, which are entirely a third-party matter. All deposits must be made through approved payment channels only.

• Minimum deposit: BDT 500
• Maximum single deposit: BDT 50,000 (before KYC verification)
• Depositing from a third-party payment account is not allowed
• Suspicious payments may be temporarily held for investigation
• Contact our 24/7 support team for any deposit issues

5 Bonuses & Promotions

Win365 offers a range of bonuses — welcome bonus, daily reload bonus, cashback offers, and weekly tournaments. Each bonus comes with its own wagering requirements, which you should read carefully before accepting.

Bonus funds cannot be withdrawn directly. Winnings derived from bonuses are only withdrawable once the wagering requirements have been met. win365 reserves the right to modify or cancel any bonus offer, with prior notice given to users.

• The welcome bonus applies only once on your first deposit
• Bonus wagering requirements typically range from 10x to 30x
• Using multiple accounts to claim bonuses is strictly prohibited
• Expired bonuses will be automatically cancelled
• Some bonuses are only valid for specific games, not all games

6 Withdrawal Rules

Withdrawals at win365 are simple and fast. Once KYC verification is complete, funds are typically transferred to Mobile Banking or Nagad within 1-3 minutes. However, larger withdrawal amounts may require additional verification.

Withdrawals can only be made to the same payment method used for the deposit. This is a mandatory requirement to prevent money laundering. win365 reserves the right to temporarily hold any suspicious withdrawal request pending investigation.

• Minimum withdrawal amount: BDT 300
• Withdrawals will not be processed until KYC is completed
• A maximum of 3 withdrawal requests can be made in a single day
• Withdrawals must be made to a payment account registered in your own name
• Approved withdrawals cannot be cancelled

7 Betting & Gaming Rules

All betting and gaming activity on win365 must comply with the applicable rules. Each game has its own specific rules that should be reviewed before play begins. win365 uses an independent and verifiable RNG system to determine the outcome of every game.

If a technical error or system failure disrupts a game, win365 reserves the right to void the round or refund the bet. In Sports Betting, any bet placed before odds are changed will remain valid at the original odds.

• Placing bets on the same event from multiple accounts is prohibited
• Match fixing or any form of manipulation is strictly prohibited
• Using bots or automated software to influence game outcomes is not allowed
• Exploiting system bugs or errors is prohibited and subject to penalties
• Win365 reserves the right to investigate unusual betting patterns

8 Account Suspension & Termination

Win365 may suspend or terminate an account without prior notice under the following circumstances. In the event of account termination, any valid balance will be returned, but bonus funds will not be refunded.

• Operating multiple accounts
• If false or fraudulent information is provided
• If evidence of bonus abuse is found
• Refusing to submit KYC documents
• If you attempt to exploit system vulnerabilities
• Harassing another user

9 Responsible Gaming

Win365 believes gaming should be fun, not a habit you can't control. That's why we offer tools to help every user manage their gaming activity. At win365, you can set daily deposit limits, enable self-exclusion, and activate a cooling-off period.

If you feel your gaming is getting out of control, contact the win365 support team immediately. We are ready to help while keeping your information fully confidential. To learn more, visit our Responsible Gaming Visit the page.

• Set your own daily limits at any time
• Use the cooling-off period for a temporary break
• A self-exclusion option is available for a permanent break
• No one under the age of 18 is permitted to use win365 under any circumstances

10 Privacy & Data Protection

Win365 takes the protection of your personal data seriously. All information you provide is secured with SSL encryption and is never shared with third parties, except where required by law.

We collect cookies and user behavior data solely to improve our service quality. You may request deletion or export of your data at any time. For more details, visit our Privacy Policy Read.

11 Changes to Terms

Win365 may update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-app notification in advance. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you disagree with any of the terms, you have the option to close your account. For any questions regarding these terms and conditions, please contact the win365 support team.